Frequently Asked Questions
Everything you need to know about shopping with Ozmosis.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Returns can be initiated through our online portal.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Ozmosis ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress.